CATALYZING CITY GOVERNMENT TO BE MORE RESPONSIVE, EXPERIMENTAL & EVIDENCE BASED.

Mission

We provide design, data expertise, and other innovative tools and methods to help city departments approach problems in new ways, deliver novel solutions, measure and track progress, and be nimble in advancing pressing issues that affect Syracuse residents.

Vision

We strive to make the City of Syracuse more effective and equitable for residents by catalyzing city government to be more responsive, experimental, and informed by evidence.


Evidence Based

Our team prioritizes making decisions based on evidence. We reference data, research, and best practices, to both ensure that our initiatives are not only necessary, but also delivering tangible benefits.

Responsive

Our team regularly engages with stakeholders, and residents to understand their needs and to create solutions that are both timely and impactful.

Experimental

Our work embraces creativity and curiosity. We pilot and test solutions to learn and adapt in real-time, to ensure that we are truly addressing the needs of our residents.


The Office of Analytics, Performance, & Innovation (API) has four main areas of focus for our work which include:

  • Performance Management

  • Innovation

  • Data Management & Analysis

  • Digital Services

The API team works with departments through these four main focuses to set and achieve specific mayoral objectives through performance management, management and analysis of the City’s data, implementation and maintenance of digital systems for different departments of the City, and serving as an in-house innovation consultant for the City.

In short, we help departments set and achieve their goals while managing the City’s data and digital policies.