Over the past year, the quality of life project has sought to understand what direction our residents want to see the city drive in by asking “What matters most to your quality of life?”. The idea here is that the city is currently in a car in the middle of a parking lot with 360 degrees of directions to go in. The car is made of numbers, and the parking lot is made of the stories we hear from residents every day. By learning more about quality of life from constituent perspectives, we hoped to narrow down from 360degrees to just a few roads to choose to drive down.
Sentiment analysis of social media shows how to address vaccine hesitancy in Syracuse
As more doses of the COVID-19 vaccine become available in the US, communities across the country have begun encountering vaccine hesitancy – sectors of the population that have access to doses but that express doubts, skepticism, or concerns. The ability to understand where that hesitancy comes from, and how to address it, could mean the difference between achieving herd immunity early or enduring many more months of the pandemic.
Optimizing Routing for Parks Services: a case study of how change improves services in the City of Syracuse
New FOIL self-serve portal
In 2019 the City of Syracuse received 1,703 Freedom of Information Law requests to the Legal Department. There is a lawyer on staff who until now spent the majority of his time handling requests understanding the request, working cross-departmentally to consolidate information, and respond in kind. This became a huge financial and resource burden on the Legal Department exasperated by COVID-19 and the work from home and furloughs that came with it.
