Our pursuit of innovation
Over the last year and a half our team in the Office of Analytics, Performance and Innovation team worked with the Department of Public Works, Communications, SYRCityline and other departments to coordinate the rollout of standardized, 96-gallon sanitation carts for City residents. Our team leveraged a data-driven approach to help facilitate the rollout and measure the success of a phased approach.
“Our work changed a lot during the pandemic.” We’ve heard this phrase quite a bit over the last couple of years as we (the global “We”) have adjusted – and readjusted several times over – to a world in which face-to-face interaction – a fundamental piece of what makes us human, was no longer safe. Now, just over two years since we went from in-person meetings, coffee chats, and sticky note-on-the-wall workshops to shared WebEx screens and 9x9 little square faces on our laptops, we’re slowly starting to venture back into the formerly comforting but now unknown territory of in-person interaction. For local government innovators, this transition “back” – even in small increments, is a welcome (understatement) change.
